Do’s and Don’ts of Elevator Safety

Do's and Don'ts of Elevator Safety

Elevators are a fundamental part of our daily lives, especially in cities. They make more than 18 billion trips each year in the United States alone. While elevator accidents are uncommon, they can have serious consequences, causing approximately 27 deaths and over 10,000 injuries annually. 

This article is dedicated to simplifying elevator safety, offering do’s and don’ts to ensure your elevator experiences are safe and worry-free.

Do’s of Elevator Safety

A. Precautions Before Boarding the Elevator

1. Verify the Elevator’s Safety Certification

When approaching an elevator, the first step is to check for a safety certification. This is usually a small certificate or plaque displayed inside the elevator.

This certificate confirms that the elevator has undergone regular safety inspections and meets all the necessary safety standards. It’s a quick way to ensure the elevator is well-maintained and safe to use.

2. Assess the Elevator’s Leveling

As the elevator arrives, watch to see that it stops level with the floor. There shouldn’t be a significant step up or down to enter the cabin.

Proper leveling is crucial to prevent trips and falls, especially for those with mobility issues or when carrying items. An elevator that doesn’t level correctly can be a sign of mechanical issues and should be reported.

B. Inside the Elevator

1. Safe Distance from Doors

Ensure you and your belongings are clear of the elevator doors. Keep a few feet away to avoid items like bags or clothing getting trapped. This simple step helps prevent door malfunctions and ensures a safer ride.

2. Know the Elevator Controls

Being familiar with the elevator’s controls is crucial, especially in emergencies. 

Key features to recognize:

  • Emergency Button: Marked with a bell or alarm symbol, it alerts maintenance or emergency services when pressed.
  • Stop Button: Stops the elevator in emergencies like a fire or mechanical issue.
  • Floor Buttons: Know the layout, including any Braille for visually impaired users.
  • Alarm Bell: Use it to draw attention if stuck or in immediate need.

Understanding these controls can significantly enhance safety during elevator use.

C. Exiting the Elevator

1. Allow Exiting First

Wait for passengers to exit before you step in. This simple act helps avoid crowding and ensures a smoother transition for everyone entering and leaving.

Why It Matters: Clearing the way prevents bumps and potential confusion, especially during peak hours; think of it as an unwritten rule of elevator etiquette that promotes efficiency and safety.

2. Mind the Step

Stay Alert: Always be aware of the gap between the elevator and the floor. This small space can be deceptive and varies from one elevator to another.

Safety First: Even a minor misstep can lead to a fall, so paying attention is key. A quick glance down ensures you step out safely and confidently. 

This is particularly important if you’re carrying items or in a rush. Remember, a moment of caution can prevent an unnecessary accident.

Don’ts of Elevator Safety

A. General Misconduct in Elevators

Elevators are common spaces where safety is paramount. Misconduct not only disrupts but can also be hazardous. Here are two essential rules to ensure a safe elevator experience for everyone:

1. Avoid Overcrowding: Stick to the Limit

Respect the Capacity: Every elevator has a maximum capacity, clearly marked for safety. Exceeding this limit can strain the elevator’s system, increasing the risk of breakdowns. It’s important to recognize that waiting for the next elevator is not just a matter of courtesy but a safety precaution as well.

2. No Jumping or Playing: Keep it Steady

Elevators are not designed for play. Actions like jumping or rough play can affect the elevator’s mechanics, potentially leading to sudden stops or malfunctions. By staying calm and still, passengers can help ensure the elevator operates smoothly and safely, avoiding unnecessary disruptions or repairs.

B. In Case of Malfunction

1. Do Not Force Doors

Avoid Forcing the Doors: If you find yourself in a stuck elevator, do not try to force the doors open. This could be dangerous and might damage the elevator. Instead, seek help using the elevator’s communication system or emergency button. Stay within the safety of the elevator cabin until professional help arrives.

2. Remain Calm

Stay Calm and Use Emergency Button: In the event of an elevator stoppage, keep calm. Press the emergency button, usually marked with a bell icon, to alert the maintenance team or emergency services. Wait patiently for assistance, and remember that elevators are built with safety in mind.

Elevator Emergencies

A. Identifying Elevator Emergencies

Elevator emergencies can be concerning, but recognizing them promptly is key to ensuring safety.

1. Stuck Elevators and Power Outages

Signs of Trouble: An elevator stopping unexpectedly or not opening its doors due to power failures or mechanical issues. 

Immediate Action: Stay calm and use the emergency communication system to seek help. Avoid attempting to exit a stuck elevator on your own. In such cases, remember that help is on the way, and staying inside is the safest option.

2. Unusual Noises or Movements

Warning Signals: Grinding, screeching sounds, or erratic movements during operation. 

Response: After safely exiting the elevator, promptly report these signs to building management or maintenance staff to prevent escalation into major issues. Regular reporting of such anomalies can lead to timely maintenance, averting potential emergencies.

Quick recognition and response to these signs can significantly enhance safety during elevator emergencies.

B. How to Respond

1. Activate the Emergency Alarm

If you’re stuck or have a problem in the elevator, promptly press the emergency alarm or button, usually a red button marked ‘Alarm’ or ‘Help’. This action signals immediate help. Use the intercom, if available, to describe your situation for quicker assistance. Stay by the control panel after activating the alarm, as this is where rescuers will communicate with you.

2. Stay Calm and Await Assistance

It’s crucial to remain calm. Deep breaths can help maintain composure. If you’re with others, encourage them to stay calm, too. Minimize movement to conserve energy and maintain safety while you wait for help to arrive. Create a calming environment by talking or humming, which can help reduce anxiety during the wait.

C. Post-Emergency Procedures

After experiencing an elevator emergency, it’s important to take two key steps:

1. Report the Incident

Immediate Action: Notify the building management about the emergency as soon as possible.

Provide Details: Share what happened, including the time and location of the incident and any unusual occurrences during the emergency. This helps in timely and effective maintenance.

2. Seek Medical Attention

Check for Injuries: Quickly assess yourself for any injuries, even if they seem minor.

Get Medical Help: If you notice any discomfort or symptoms, don’t hesitate to seek medical attention. It’s better to be safe and have a professional evaluation.

By reporting the incident and seeking medical attention if necessary, you help maintain elevator safety and address any health concerns promptly.

Maintenance and Inspection

A. Importance of Regular Maintenance

1. Preventing Accidents

Routine maintenance is key to preventing accidents. By regularly checking and fixing potential issues, the risk of malfunctions is significantly lowered, making elevator rides safer for everyone.

2. Ensuring Reliability

Regular upkeep also ensures elevators work more efficiently and last longer. This leads to fewer breakdowns and a more reliable service for users while also being cost-effective for building managers.

When it comes to regular elevator maintenance, it’s crucial to collaborate with the best elevator service provider in the industry. Their expertise and commitment to safety will ensure that your elevators are not only well-maintained but also adhere to the highest safety standards.

B. Inspection Protocols for Elevator Safety

Regular inspections and awareness of warning signs are crucial for maintaining elevator safety.

1. Regular Professional Inspections

  • Frequency: Elevators require professional inspections at intervals set by safety regulations.
  • Purpose: These inspections are essential for identifying and addressing any mechanical or electrical issues early.

2. Recognizing Warning Signs

  • Key Indicators: Be alert to unusual noises, delays, or doors malfunctioning.
  • Action: Report any of these signs immediately to building management for prompt attention.

Understanding and adhering to these protocols helps ensure the safe and efficient operation of elevators.

C. Role of Building Management and Users

1. Responsibilities of Building Users

Report Any Problems Immediately: 

Users should inform management of any noticeable issues like safety hazards, building damage, or equipment malfunctions. Provide details like location and description to help get issues addressed quicker.

Follow Safety Rules:

Be familiar with and follow protocols for equipment use, keeping exits clear and not obstructing common areas. Comply with any posted regulations and emergency procedures. Ask management if uncertain about the correct building policies

Allow Inspections and Maintenance Access:

Coordinate entry for necessary inspections, maintenance checks, or repairs. Allows potential problems to be identified early before escalating.

Give Input on Needed Improvements:

Share any ideas with management for upgrades to improve building safety, functionality, or comfort. Voice suggestions for enhancements at tenant meetings when possible

2. Responsibilities of Building Management

Conduct Regular Inspections and Maintenance

Thoroughly inspect all building systems and units, including elevators, on a regular basis. Perform preventative maintenance on elevators and rapidly address any malfunctions to avoid tenant inconvenience or entrapment. Ensure elevator emergency communication systems are functioning properly.

Enforce Safety Rules

Make sure maximum elevator capacity rules are followed to prevent overloading. Address any inappropriate use of elevators, such as jumping or horseplay, which could lead to injury.

Implement Building Improvements

Evaluate opportunities to upgrade older elevators to modern, energy-efficient models with the latest safety features. Prioritize elevator replacement projects that will significantly improve passenger experience. Consider amenities like glass elevators to improve views and LCD screens with news/weather.


Elevator safety is a shared responsibility. By following these dos and don’ts, users can contribute significantly to the safe operation of elevators. Regular maintenance and adherence to safety practices are essential for a smooth and secure ride. Let’s work together to ensure that every elevator ride is a safe one, providing peace of mind for all passengers.


Cookies - FAQ - Multiplex - Privacy - Security - Support - Terms
Copyright © 2024 Solespire Media Inc.